Services

Vincle Plans

Vincle provides continuous improvement and innovation to keep your organization running at peak performance and drive faster results.

Why you should hire a Vincle plan?

Vincle plans provide support to:
Get the last software updates
Continuous working at peak performance
Faster results

Silver Plan

Focused on supporting customers with punctual needs

Silver Plan

Begin engaging with Vincle. Access benefits to build a business around Vincle.

Key services

  • Assistance
    • Functional and technical assistance
    • Customer assistance quarterly reports
    • Follow up meetings

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Delegated supervision
    • Transient supervision

Level Criteria

  • Executed Vincle Silver Plan Agreement
  • Subscribe to Vincle’s Silver Plan

Gold Plan

Focused on supporting administrators

Gold Plan

Gold plan is the first support level at which you may ensure better business performance results

Key services

  • Assistance
    • Functional and technical assistance
    • Monthly reporting
    • Follow up meetings
    • Quality Assurance
    • Push Notifications
    • Advanced technical support

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Users Installation follow up
    • Delegated supervision
    • Transient supervision
    • Devices Management

 

  • Training
    • Admin training

 

  • Software Updates
    • New releases delivery

Level Criteria

  • Executed Vincle Gold Plan Agreement
  • Subscribe to Vincle’s Gold Plan

Platinum Plan

Focused on supporting Your whole business team

Platinum Plan

Platinum plan provides peace of mind through an excellent support level of your organization directly with Vincle

Key services

  • Assistance
    • Functional and technical assistance
    • Monthly reporting
    • Follow up meetings
    • Quality Assurance
    • Push Notifications
    • Sales team Assistance
    • Advanced technical support
    • Custom scheduling

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Users Installation follow up
    • Delegated supervision
    • Transient supervision
    • Devices Management
    • Performance Audit

 

  • Training
    • Admin training

 

  • Software Updates
    • New releases delivery

Level Criteria

  • Executed Vincle Platinum Plan Agreement
  • Subscribe to Vincle’s Platinum Plan

Silver Plan

Begin engaging with Vincle. Access benefits to build a business around Vincle.

Key services

  • Assistance
    • Functional and technical assistance
    • Customer assistance quarterly reports
    • Follow up meetings

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Delegated supervision
    • Transient supervision

Level Criteria

  • Executed Vincle Silver Plan Agreement
  • Subscribe to Vincle’s Silver Plan

Gold Plan

Gold plan is the first support level at which you may ensure better business performance results

Key services

  • Assistance
    • Functional and technical assistance
    • Monthly reporting
    • Follow up meetings
    • Quality Assurance
    • Push Notifications
    • Advanced technical support

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Users Installation follow up
    • Delegated supervision
    • Transient supervision
    • Devices Management

 

  • Training
    • Admin training

 

  • Software Updates
    • New releases delivery

Level Criteria

  • Executed Vincle Gold Plan Agreement
  • Subscribe to Vincle’s Gold Plan

Platinum Plan

Platinum plan provides peace of mind through an excellent support level of your organization directly with Vincle

Key services

  • Assistance
    • Functional and technical assistance
    • Monthly reporting
    • Follow up meetings
    • Quality Assurance
    • Push Notifications
    • Sales team Assistance
    • Advanced technical support
    • Custom scheduling

 

  • IT Support
    • Preventive control of processes
    • System Monitoring
    • Users Installation follow up
    • Delegated supervision
    • Transient supervision
    • Devices Management
    • Performance Audit

 

  • Training
    • Admin training

 

  • Software Updates
    • New releases delivery

Level Criteria

  • Executed Vincle Platinum Plan Agreement
  • Subscribe to Vincle’s Platinum Plan
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